Privacy Policy

 

At Rikaro we are committed to protecting the privacy and confidentiality of our wholesale retail partners. This Privacy Policy outlines how we collect, use, store, and protect your information when you register and engage with us as a wholesale retailer.

1. Information We Collect

When you register as a wholesale customer or place an order with us, we may collect the following details:

  • Business name and ABN
  • Contact person’s name and designation
  • Business address, email, and phone number
  • Purchase history and preferences
  • Payment and billing information

2. How We Use Your Information

We use your information to:

  • Process wholesale orders and payments
  • Communicate order updates, product availability, or policy changes
  • Send exclusive wholesale offers, product launches, and newsletters
  • Maintain internal records and manage customer relationships
  • Comply with legal and taxation obligations

3. Data Security

We implement appropriate security measures to ensure your data is:

  • Stored securely
  • Protected from unauthorized access, misuse, or disclosure

We never store your credit card details on our servers.

4. Sharing of Information

We do not sell or share your data with third parties for marketing.
We may only share data with:

  • Payment gateways and courier partners (for order fulfillment)
  • Regulatory or legal authorities, if required by law

5. Wholesale Account Access

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately in case of unauthorized account access or security breach.

6. Your Rights

You may:

  • Request access to the data we hold about you
  • Request corrections to your business or contact information
  • Opt-out of our wholesale newsletter at any time

7. Policy Updates

We may update this privacy policy occasionally. Wholesale partners will be notified of major changes via email or website notice.

8. Contact Us

If you have any questions about this policy or your data, please contact us at:

📧 Email: wsales@rikaro.com.au
 📞 Phone: +61 3 9587 9554
 📍 Address: 42 Palladium Circuit, Clyde North, VIC 3978, Australia